Privacy Policy
Last Updated: April 17, 2026
Summary: We collect data needed to provide and improve AutoHub services, including how you use the dashboard and bot. We use this data to make the experience better for everyone. We never sell your data. You can request deletion at any time.
1. Introduction
Welcome to AutoHub ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website at autohub.blue and our Discord bot services (collectively, the "Service").
By using AutoHub, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our Service.
2. Information We Collect
2.1 Information from Discord
When you log in with Discord, we receive:
- Discord User ID - Your unique identifier
- Username - Your Discord username
- Avatar - Your profile picture URL
- Email - Your Discord email (for account recovery)
- Server List - Servers where you have management permissions
2.2 Information We Generate
- Account Data - Subscription status, referral codes, community points, badges, and preferences
- Server Configurations - Bot settings, module states, and custom configurations for your Discord servers
- Dashboard Activity - Pages visited, modules configured, and actions taken on the dashboard, linked to your account to help us improve your experience and troubleshoot issues
- Bot Command Usage - Commands you run, which server they were used in, and when, to improve features and detect abuse
- Member Activity - Server join/leave events, moderation actions (bans, kicks, warnings) for servers using our moderation features
- AI Feature Usage - Which AI features are used and associated costs, to maintain service quality and keep AI features affordable
- Template & Content Data - Templates you create, blog posts, comments, and feedback you submit
- Transaction Data - Payment history (processed by Stripe; we do not store credit card numbers)
2.3 Automatically Collected Information
- IP Address - For security and fraud prevention
- Browser/Device Info - For compatibility and debugging
- Cookies - For session management and preferences
3. How We Use Your Information
We use collected information to provide, improve, and protect the Service. Specifically:
3.1 Providing the Service
- Authenticate your identity and manage your account
- Store and apply your server configurations
- Process transactions and manage subscriptions
- Deliver bot commands and features you request
3.2 Improving the User Experience
- Identify which features are most used so we can prioritize improvements
- Detect and fix bugs by reviewing error logs and dashboard activity
- Understand how users configure modules to make setup easier
- Improve AI feature quality based on usage patterns and feedback
- Optimize dashboard performance based on real usage data
3.3 Safety and Security
- Prevent fraud, abuse, and violations of our Terms of Service
- Detect suspicious activity in the referral system
- Enforce rate limits and usage policies
- Respond to security incidents
3.4 Communication
- Send you technical notices, updates, and support messages through the bot or dashboard
- Respond to your comments, questions, and feedback
- Notify you of changes to the Service or these policies
3.5 Advertising
- Display advertisements to free users (Premium subscribers do not see ads)
4. Cookies and Tracking Technologies
4.1 Essential Cookies
Required for the Service to function:
| Cookie | Purpose | Duration |
|---|---|---|
| autohub.sid | Session authentication | 30 days |
| connect.sid | Session management | Session |
4.2 Advertising Cookies (Free Users Only)
We use Google AdSense to display advertisements. Google may use cookies to personalize ads based on your browsing history. Premium subscribers do not see ads.
You can opt out of personalized advertising at: Google Ad Settings
4.3 Analytics and Activity Logging
We log dashboard activity and bot command usage to understand how users interact with our Service. This data is linked to your account and used to improve features, fix issues, and ensure service quality. Activity logs are automatically deleted after 90 days.
5. Third-Party Services
We share data with the following third parties:
| Service | Purpose | Data Shared |
|---|---|---|
| Discord | Authentication, Bot functionality | User ID, Server data |
| Stripe | Payment processing | Email, Payment info (we don't store card details) |
| Google AdSense | Advertising (free users) | Cookies, IP address |
| MongoDB Atlas | Database hosting | All account data (encrypted) |
6. Data Retention
We retain your data for as long as your account is active or as needed to provide services. Specifically:
- Account Data: Until you request deletion
- Server Configurations: Automatically deleted when the bot is removed from your server
- Dashboard Activity Logs: 90 days
- Bot Command Logs: 90 days
- Member History: 90 days
- AI Cost Logs: 90 days
- Transaction Records: 7 years (legal requirement)
- Blog Posts & Comments: Until you delete them or request account deletion
- Session Data: 30 days of inactivity
7. Your Rights (GDPR & CCPA)
You have the right to:
- Access - Request a copy of your personal data
- Rectification - Correct inaccurate data
- Erasure - Request deletion of your data ("right to be forgotten")
- Portability - Receive your data in a machine-readable format
- Object - Object to processing of your data
- Withdraw Consent - Withdraw consent at any time
To exercise these rights, contact us at the email below or use your account settings.
8. Data Security
We implement appropriate security measures including:
- HTTPS encryption for all data transmission
- Encrypted database storage
- Regular security audits
- Access controls and authentication
- Secure session management
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
9. Children's Privacy
AutoHub is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. Continued use of the Service after changes constitutes acceptance of the new policy.
12. Contact Us
Questions or Concerns?
If you have questions about this Privacy Policy or wish to exercise your data rights, contact us:
- Discord: AutoHub Support Server
- Email: [email protected]
We aim to respond to all requests within 30 days.